Last updated: 16.01.2024
FLEX MULTI TRADE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information obtained through our website www.flexmultitrade.be in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect and process only the information you voluntarily provide to us through the contact form on our website. This may include:
- Your name
- Email address
- Phone number (if provided)
- Any additional information you include in your message
We do not collect or process sensitive personal data or any other information automatically through cookies or tracking mechanisms.
2. Purpose of Data Collection
We process the personal data you provide solely for the following purposes:
- To respond to your inquiries or requests submitted via the contact form
- To provide you with relevant information about our services
- To communicate with you regarding your request
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: By submitting your information through the contact form, you consent to the processing of your data for the purposes outlined above.
- Legitimate Interests: It is in our legitimate interest to respond to your inquiries and provide information about our logistics services.
4. Data Sharing
We do not sell, rent, or share your personal data with third parties, except:
- If required by law or to comply with a legal obligation.
- If necessary to protect our rights or respond to lawful requests from public authorities.
5. Data Retention
We will retain your personal data only as long as necessary to fulfill the purpose for which it was collected:
- For inquiries: Your data will be retained for up to 6 months after we have responded to your inquiry, unless a longer retention period is required by law.
6. Your Rights Under GDPR
As a data subject, you have the following rights:
- Access: You can request a copy of your personal data that we hold.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request that we delete your personal data (subject to legal obligations).
- Restriction: You can request that we restrict the processing of your data.
- Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: You can withdraw your consent at any time by contacting us.
To exercise your rights, please contact us at operations@flexmultitrade.be.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
8. Cookies and Tracking
Our website does not use cookies or other tracking technologies to collect personal data.
9. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
FLEX MULTI TRADE
Address: Rue du Commerce 13 – 1400 Nivelles
Email: operations@flexmultitrade.be.
Phone: +32 470 99 22 27
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date.